· n a t u r e · e c o t o u r s · c u l t u r a l · e d u c a t i o n a l · t o u r s · |
· n a t u r e · e c o l o g i c a l · c u l t u r a l · e d u c a t i o n a l · t o u r s · |
· Birding Trips since 1992 · |
· Nature, Adventure, and Cultural Operator · Consultants · Trainers · Mayagüez · Luquillo · San Juan · Fajardo · Ceiba · |
Welcome to our Regional Menu: Destination NORTH! |
Planning to hop around the island? Be our guest and experience our culture with a local insider. |
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© 1992 - 2018, AdvenTours PUERTO RICO. 787.530.8311 (2:00 PM - 10:00 PM, Monday thru Friday) |
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Transfers and transportation available 24 hours. Contact us for price. |
(787) 530-8311 OFFICE HOURS: MONDAY - FRIDAY 2:00 PM - 10:00 PM |
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UPDATED: MARCH 21, 2017 CANCELLATION & AMENDMENT POLICY For Cacique Eco Adventures Tanamá to provide the highest level of service and guarantee tour departures, cancellations and amendments may be subject to fees, terms and conditions. This policy applies to all group and private tours listed and booked through caciqueecoadventures.com or Cacique Eco Adventures Tanamá reservations personnel, trough phone or email on a per person and per tour basis. INDIVIDUAL & GROUP TOURS • Tours must be paid in full to guarantee space and date for group and individual reservations made through email phone or our booking platform. ** If bad weather conditions affect the tour. There is always the possibility to reschedule. If you are unable to reschedule because you have no availability, you will receive a ninety (90%) percent refund. • Cancellations received greater than 72 hours prior to tour commencement are fully refundable. • If you cancel within 72 hours before your scheduled tour commencement, a fee of $25.00 will be charged for each participant. Reschedules will avoid cancellation charge. • Cancellations without reschedule received within 72 hours prior tour commencement are nonrefundable. Client can transfer the tour access in the form of a voucher provided by Cacique Eco Adventures or receive a credit towards a future tour. • Reschedules are allowed upon request and availability with no extra charge. • No shows are responsible 100% of trip fees. • Amendment requests are subject to availability, approval and price changes**. LATE ARRIVALS & NO SHOWS: • Late arrivals and no shows are nonrefundable. This is applicable to any tour participant that fails to arrive, or arrives after tour departure. CHANGES TO THIS POLICY: From time to time, the terms of this policy may change at the Company's discretion. In the event of such changes, the new policy will apply for all tours booked after the date and time of the policy change. For any further questions about our cancellation policy, please feel free to e-mail us at caciqueecoadventures@gmail.com If you have any further doubts or comments, the best way to contact us for non-urgent matters us is by email at caciqueecoadventures@gmail.com Our team will get back to you within 24 hours with a full response. For any emergencies please contact us at (787) 297- 3394 **Only through special request and approval, reservations made through phone or email may be eligible to reserve tour with a deposit of fifty percent (50%) of the total cost of group or individual reservations. Reservation deposit will be made at the moment of making the reservation. Must be paid in cash or credit/debit card. All balance due will be charged in full prior tour commencement at check-in for cash purchases or within 72 hours prior tour commencement for credit/debit purchases. NO CHECKS. Please confirm full group or individual attendance through email or phone to our reservationist. If a cancellation without reschedule is made in accordance to details above, the deposit is non-refundable. View Cacique Eco Adventures Cancellation Policy.pdf](https://cdn.filestackcontent.com/y8pu |
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